Navigating Difficult Conversations in Academic and Work Settings

Practice using the GROW and Crucial Conversations frameworks to approach challenging dialogues effectively.

Learning Objectives

✔ Apply the GROW model for coaching conversations

✔ Use Crucial Conversations to handle high-stakes interactions

✔ Identify best practices for preparation and delivery

Faculty: Maria A Blanco, EdD

All sessions will take place via this Zoom link. No registration is required in advance